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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Crawford

October 21, 2025

5  out of  5
rating by Kathy Crawford
"I just switched my auto insurance to Patrick Monte of State Farm in Coppell Texas! Patrick spent time with me on the phone and was very helpful and gave me a great rate compared to Allstate!"
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Roger Rodriguez

October 13, 2025

5  out of  5
rating by Roger Rodriguez
"I been dealing with auto insurance for the passed yr and till today I can say that – ALYSSA TRANBARGER with state farm has giving me the best advice an service thank you so much"
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David Laurel

October 13, 2025

5  out of  5
rating by David Laurel
"Very patient and helpful agent"
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Catherine Williams (Hubbard Street Art)

October 10, 2025

5  out of  5
rating by Catherine Williams (Hubbard Street Art)
"Patrick Monte is the best, most patient and helpful State Farm Agent. He helped me save over $1100 per year on my Auto Insurance by switching to State Farm! I couldn't be happier. And, I know that the 5 star customer support is going to be there if I need it! Thank you Patrick! 😄"
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Deji Ajiboye

October 9, 2025

5  out of  5
rating by Deji Ajiboye
"I got the best rate from State Farm. Mike Rodriguez was the best! The speed of his response and efficiency was just what i needed. I truly appreciate how he took the time to listen and immediately address my needs."
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caleb . hernandez

October 8, 2025

5  out of  5
rating by caleb . hernandez
"5 start review. My man PATRICK MONTE helped me out big time and Gave me A great Opportunity. I appreciate State Farm and its wonderful staff."
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Jordan Perkins

October 7, 2025

5  out of  5
rating by Jordan Perkins
"Great experience with PATRICK MONTE! He was very patient and thorough with me- Explaining the ins and outs of what I needed to know about my new policy. He made things so easy and painless. So impressed!"
We responded:
"Thank you so much for sharing your positive experience with Patrick Monte! We're thrilled to hear he was patient, thorough, and made everything easy and painless for you. Your satisfaction means a lot to us! If you need any further assistance, feel free to reach out."
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Abdi Abukar

October 6, 2025

5  out of  5
rating by Abdi Abukar
"I was fortunate to have Rob Rowan as my insurance agent during my sign-up. After submitting a quote for auto insurance through their website, Rob guided me through the process clearly and efficiently. He was patient in addressing all my questions and helped me find a plan I felt confident about. I would definitely recommend him to friends and colleagues seeking auto insurance."
We responded:
"Thank you for sharing your experience! We're glad to hear that Rob Rowan provided clear, patient, and efficient guidance throughout your auto insurance sign-up. It's wonderful that you found a plan you feel confident about. We appreciate your recommendation and are here to assist you and your friends with any future insurance needs!"
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Tarsha Terrell

October 3, 2025

5  out of  5
rating by Tarsha Terrell
"She was excellent with customer service and was very patient, answering my questions and getting information. Thank you"
We responded:
"Thank you for your kind feedback! We're delighted to hear that you received excellent customer service and that she was patient and helpful in answering all your questions. We appreciate your trust and are here to support you with your vehicle insurance needs anytime!"
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La'Teasha Watkins

October 3, 2025

5  out of  5
rating by La'Teasha Watkins
"Rob Rowan did an excellent job helping me switch auto insurance providers. I received a competitive quote along with quick, professional customer service."
We responded:
"Thank you for your positive feedback! We're glad Rob Rowan was able to provide you with a great price and professional, efficient service while helping you switch auto insurance providers. If you need any further assistance, don't hesitate to reach out!"
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Jill Sussman

October 3, 2025

5  out of  5
rating by Jill Sussman
"I had several phone convos with Aydan during the time I was investigating lower prices for my home and auto. He was extremely helpful and informative. I never felt pressured or overwhelmed. He explained everything clearly and answered all my questions. I feel I will be in good hands with State Farm. Thanks Aydan for my savings$$!"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Aydan was helpful, informative, and made you feel comfortable throughout your home and auto insurance search. It's great that he clearly explained everything and helped you achieve savings. We’re confident you’re in good hands with State Farm! If you need any further assistance, feel free to reach out."
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Joyce Kopeck

October 2, 2025

5  out of  5
rating by Joyce Kopeck
"Michael Rodriguez was very helpful in helping me switch my home and auto insurance. He was very polite and considerate of my time. He was very knowledgeable and explained in detail all the necessary information. It was a pleasure working with him."
We responded:
"Thank you for your kind words! We're delighted to hear that Michael Rodriguez provided you with helpful, polite, and knowledgeable service while assisting you with switching your home and auto insurance. It's wonderful that he respected your time and explained everything in detail. It was a pleasure working with you as well! If you need any further assistance with your property or vehicle insurance, we're here to help."
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John Carlyle

October 1, 2025

5  out of  5
rating by John Carlyle
"This girl was beyond great she at made sure you knew what she was saying really enjoyed my conversation with her she’s a keeper for sure"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that she provided clear explanations and made your experience enjoyable. It's great to know you felt confident and valued throughout the process. We're here to support you with your vehicle insurance needs anytime!"
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Gomez Family

September 29, 2025

5  out of  5
rating by Gomez Family
"Willis Ayden was very hepful to get me a policy hassle free. Much appreciated."
We responded:
"Thank you for your feedback! We're glad Ayden was able to help you get a hassle-free vehicle insurance policy. Your appreciation means a lot to us. If you need any further assistance, feel free to reach out!"
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Denice Till Spearman

September 29, 2025

5  out of  5
rating by Denice Till Spearman
"Rob Rowan was very helpful and so nice in helping us with our insurance needs. Didn't feel pressure and saved me lots of $$ from Liberty Mutual. Glad I'm back with State Farm."
We responded:
"Thank you for sharing your experience! We're happy to hear that Rob Rowan provided helpful and friendly service, helped you save money, and made you feel comfortable throughout the process. Welcome back to State Farm! If you need any further assistance, we're here to help."
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Linda Pietrzykowski

September 29, 2025

5  out of  5
rating by Linda Pietrzykowski
"Super knowledgeable. Saved me money and took care of me immediately. Put 4 policies with them."
We responded:
"Thank you for your fantastic feedback! We're thrilled to hear that our team was knowledgeable, saved you money, and provided prompt service. We appreciate your trust in placing 4 policies with us for your property and vehicle insurance needs. If you ever need assistance, we're always here to help!"
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Tony Cole

September 22, 2025

5  out of  5
rating by Tony Cole
"Changing my home and auto insurance to State Farm was easy and thorough throught the agent I dealt with. Mr. Rodriguez was very professional."
We responded:
"Thank you for your kind feedback! We're glad to hear that Mr. Rodriguez made switching your home and auto insurance to State Farm easy and thorough. It's great to know you experienced professional service throughout the process. If you need any further assistance with your property or vehicle insurance, we're here to help!"
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Chris Hinde

September 19, 2025

5  out of  5
rating by Chris Hinde
"Fast results. Kind and professional. Already referred her to my sister"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you received fast, kind, and professional service. We truly appreciate your referral to your sister—that means a lot to us. If you or your family ever need assistance with vehicle insurance, we're here to help!"
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Christine Tarin

September 19, 2025

5  out of  5
rating by Christine Tarin
"Thank you Rob Rowan for your prompt professional service, you answered all my questions with ease and confidence. Have a great weekend and stay frosty!"
We responded:
"Thank you for your kind words! We're glad Rob Rowan provided you with prompt and professional service, answering all your questions confidently. Wishing you a great weekend as well—stay frosty! If you need any further assistance with your property or vehicle insurance, we're here to help."
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Jessie W

September 17, 2025

1  out of  5
rating by Jessie W
"I was satisfied with this insurance company before, but this office has gone downhill recently, starting with an email sent in response to a question I asked. It said that Willis Morrison was no longer working there indefinitely, and to contact Tashera. She has never been very helpful, but particularly bad now and I am planning on canceling my policies and moving companies because of her. I recently moved and asked to redo my policies to reflect the new address and get new renters insurance. During this process, it would take a while to hear back from her, and at one point she tried to verify that my drivers license was from Oregon and gave the number for it, which is NOT me. I called immediately and she said she had a different customer account open and was working on my quote on the wrong account by accident. Seems like a HUGE security issue to get customers mixed up to the point of trying to verify their info with someone else. With that aside, we got the quotes accepted and moved forward. The first months bill was more than what I was quoted, which she explained was going to be extra charges from my previous rental policy. That's fine. Next months bill just got sent to me and it's more than the previous month and still more than I was quoted. She then says it's one component of a bundle policy that didn't get updated in the change and she never mentioned during the new quotes, so the price is totally unexpected. I thought it was either no longer on there since the basis of the bundle was changed entirely, or that it was included and bundled since that's how it was before. It seems like she's being purposely dishonest to cheat people out of more money. Not to mention that when I asked to clarify, she gave me attitude about how she doesn't recall me asking to cancel that policy. I would have hoped that as my insurance agent, it would have been at least mentioned during my renewal? Completely disappointed and will be canceling my policies with them as soon as I can."
We responded:
"Hi Jessie, Thank you for taking the time to share your feedback. I want to first clarify a couple of points and also acknowledge the frustration you’ve felt. I am actively present in the office each day — my name is on the door, and I continue to personally oversee our team and our clients’ needs. I understand there was confusion with your recent policy changes, particularly around address updates, billing adjustments, and your health insurance bundle. Multiple moves can create complexity with insurance premiums (the address plays an important part of the billing), and I recognize this made the process more frustrating than it should have been. We also regret the error when your account was briefly cross-referenced with another customer. While this was corrected immediately, I understand why it caused concern. Our team’s goal is always to provide clear, accurate, and timely service. While I can see from our records that quotes and updates were sent promptly, I also recognize that the experience felt repetitive and unclear from your perspective. That is not the standard we hold ourselves to, and I am sorry that was your experience."
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srijeeth reddy

September 17, 2025

5  out of  5
rating by srijeeth reddy
"Patrick has been amazing is getting me the best price on insurance"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Patrick was able to help you find the best price on insurance. Your satisfaction is our top priority, and we appreciate your support! If you ever need anything else, we're here to help."
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Takeisha Weathers

September 16, 2025

5  out of  5
rating by Takeisha Weathers
"The Agent extremely helpful and patient as well as professional. I’d recommend him again and again!"
We responded:
"Thank you for your wonderful review! We're glad to hear that our agent was helpful, patient, and professional throughout your experience. Your recommendation means a lot to us, and we're here to assist you anytime you need."
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Stacy Williams

September 15, 2025

5  out of  5
rating by Stacy Williams
"PATRICK MONTE!! Everyone needs him he saved me 78.00! Thank you Patrick"
We responded:
"Thank you so much for your enthusiastic review! We're thrilled that Patrick was able to save you $78—that’s fantastic! We'll be sure to pass along your thanks to him. If you ever need assistance again, don't hesitate to reach out!"
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SriHarshaq Marella

September 15, 2025

5  out of  5
rating by SriHarshaq Marella
"Niko is an amazing auto insurance agent. Very understanding, patient and informative. I would highly suggest to reach out to him if you need any help with your auto insurance"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Niko was understanding, patient, and informative throughout your auto insurance journey. We appreciate your recommendation and are always here to help with any insurance needs!"
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Ikeeanta Davis

September 12, 2025

5  out of  5
rating by Ikeeanta Davis
"I had a wonderful experience working with Ayden Matadi at State Farm. He took the time to review my policy and helped me find a much lower rate on my car insurance without sacrificing coverage. Ayden was patient, professional, and explained everything clearly so I knew exactly what I was getting. I truly appreciate his honesty and dedication to helping me save money. If you’re looking for someone who genuinely cares about their customers, I highly recommend reaching out to Ayden!"
We responded:
"Thank you so much for your thoughtful and detailed review! We're delighted to hear that Ayden Matadi provided you with exceptional service, helping you find a lower rate without compromising coverage. Your kind words about his patience, professionalism, and dedication mean a lot to us. We'll be sure to share your feedback with Ayden. If you ever need assistance in the future, we're always here to help!"